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Return Policy for Assured Design Interiors
At Assured Design Interiors, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a fair return policy to make the process as easy as possible.
Return Window
You have 30 days from the delivery date to initiate a return. We want to ensure that you have ample time to decide if your purchase is right for you.
Condition Requirements
- Items must be unused and in their original condition.
- Original packaging is preferred for a smoother return process.
- Tags must be attached, if applicable.
Refund Method
Once we receive your returned item, we will process your refund to the original payment method within 5-7 business days.
Return Shipping
Customers are responsible for return shipping costs. However, if you received a defective or incorrect item, we will cover the shipping costs for the return.
How to Initiate a Return
To start the return process, please follow these steps:
- Contact our customer service team at [insert contact information].
- Request a Return Merchandise Authorization (RMA) number.
- Once you receive your RMA, securely package the item and ship it back to us.
- After we receive your return, you will receive a confirmation email and your refund will be processed.
Exceptions
Please note that final sale items and custom orders are not eligible for return. We appreciate your understanding.
We hope this policy gives you confidence in your purchase. If you have any questions or concerns, please don’t hesitate to reach out. Thank you for choosing Assured Design Interiors!
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